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Monitoring Officer

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Stellenempfehlungen: 6395
Anzahl der Stellen: 3
Tätigkeitsbereich: Andere
Vertragstyp: Vollzeit
Entgelt: £11.57
Auszahlungsintervall:brutto pro Jahr
Standort: GLASGOW
G4S-Region: Vereinigtes Königreich und Irland
Land:Vereinigtes Königreich


G4S-Unternehmen:Vereinigtes Königreich - Betreuung und Recht
Bewerbungsfrist: 23/05/2018

Stellenbeschreibung:

Verantwortungsbereich:

Monitoring Officer

Tannochside

Full Time - 38 hours per week, including weekends/nights. 

£11.57 per hour/£22,862.32 per annum 

 

Role Profile:

To deliver a high quality monitoring service in accordance with the policies and procedures as agreed with the Scottish Government and NI Department of Justice.

Key Accountabilities: 

  • Responsible for the installation, monitoring and decommissioning of curfew orders in accordance with Company Procedures and terms of the contract.
  • Support and advise subjects during the duration of their curfew
  • Monitor the activity of our subject base through the use of radio frequency tagging or GPS tracking.
  • Reporting incidents/breaches to the appropriate agencies i.e. Police, probation etc.
  • Processing of incidents/violations within agreed key performance indicators
  • Escalate reportable incidents to the Monitoring Centre Team Supervisor and as per agreed procedures
  • Respond professionally to calls from internal/external customers in line with our agreed key performance indicators
  • Build and maintain excellent working relationships with both internal and external customers through the application of the principles of pro-social modelling
  • Maintain, uphold and demonstrate G4S values and protect the company brand
  • Document all contact with our customers both internal and external 
  • Produce reports as required by either internal or external customers

Unsere Anforderungen:

Key Competencies:

  • Acting Professionally
  • Delivering Objectives
  • Supporting & Working with Others
  • Delivering Great Customer Service 

Essential Skills and Knowledge:

  • Excellent interpersonal and communication skills
  • Full UK Driving License
  • Ability to remain calm, positive and confident in a pressurised environment
  • Ability to make decisions based on facts and information available
  • Excellent time management skills with the ability to prioritise own workload
  • Flexible working style

Monitoring Officers will receive a salary of £11:57 per hour. There is a probationary period for 6 months which will be paid at 10 percent lesser salary.

Role due to start in immediately


Personen

Achtung: Die Bewerbungsfrist für diese Stelle ist nun vorüber.

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